Change Framework

A simple and straightforward framework to help you define, design, build and deliver change.

Defining and Delivering Change© Framework

The Defining and Delivering Change© Framework breaks change down into logical bite-sized steps, to help make sense of change, where it starts and ends and the steps you need to take to ensure successful delivery.

Defining Change

Defining change needs

From identifying change drivers, defining change goals and scope to business cases, resources, and change portfolios and governance

Designing Change

Designing and planning change

From guidance on collating business, technical and product requirements to RFPs and suppliers to change and project planning

Building Change

Building & developing change

From support on business process design, best practice software development and SaaS approaches to testing and operations

Delivering Change

Going Live!

From understanding business readiness requirements, internal and external change management, launch plans to go live

DEFINING CHANGE

From identifying change drivers, defining change goals and scope to business cases, resources, and change portfolios and  governance

Helping you DEFINE change

DEFINE sessions are about working out what needs to change, why and how much.

Some examples of change sessions below:

  • Identifying change drivers and change needs
  • Guidance through scope of change and assessments
  • Forming great teams and governance to set up you up for change success
  • Working with you to prioritise your change portfolio so you know what needs to be delivered when
  • Helping you with job descriptions, sourcing, interviewing and hiring project and programme people

DESIGNING CHANGE

From guidance on collating business, technical and product requirements to RFPs and suppliers to change and project planning

Helping you DESIGN change

DESIGN Sessions are to work out what change looks like, what the change requirements are and how it impacts business and technology landscapes.

Some examples of potential change sessions below:

  • Reviewing and collating high level requirements
  • Business impact analysis, gap analysis and assessments
  • RPF creation and / or reviews
  • Supplier selection support
  • Product creation lifecycle and planning assistance, from idea to go live 
  • Milestones and critical path identification
  • High level planning support and reviews
  • Change team mentoring, support and coaching

BUILDING CHANGE

From support on business process design, best practice software development and SaaS approaches to testing and operations

Helping you BUILD change

BUILD Sessions are about making the changes identified, from developing and configuring software or building new processes and products to testing and operational changes.

Some examples of change sessions below:

  • Team and project people mentoring and coaching
  • Troubleshooting and problem solving
  • Reviews and feedback on business processes
  • Supporting supplier management 
  • Product progress reviews
  • Critical path assessments and re-planning support

DELIVERING CHANGE

From understanding business readiness requirements, internal and external change management, launch plans to go live

Helping you DELIVER change

DELIVER Sessions are about getting ready for Go Live, Going Live and post Go Live support.

Some examples of Change sessions below:

  • Go Live assessment and planning support
  • Business readiness guidance and reviews
  • Change Management set up
  • Facilitating post go live support and lessons learnt
  • Turning lessons learnt into future change and enhancements

CALL FOR CHANGE

Whether you know exactly where you want support or you don’t know where to start, get in touch for an initial informal chat.

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